All orders will be shipped within two weeks of purchase. If you would like expedited shipping, additional packaging or a gift note please email me through the contact page.Tracking is always provided on all orders over $15. All paper media under 11x14 inches will be shipped flat and in a protective sleeve.
At this time I cannot offer returns or refunds, however if your item arrives damaged as a result of how it was packaged please contact me and I will either replace it free of charge. If the item is no longer available you can apply the cost to another item or receive a refund.
Thus far, no original work has ever arrived damaged; however, additional shipping precautions are always taken on any original work, including portraits- as I cannot replace or refund them. If you are concerned that they may be damaged in the mail and would like to pay additional shipping insurance or handling please let me know.